Spring/Summer 2012 The Business of Government Magazine - copy

Spring Summer 2012

This magazine explores public management issues facing us today. It is about introducing our readers and connecting them to government executives who are leading agencies focused on critical missions and changing the way government does business.

Issue link: http://digital.turn-page.com/i/73025

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BUSINESSOFGOVERNMENT.ORG SPRING/SUMMER 2012 The Business of Government 3 From the Executive Director 4 From the Managing Editor's Desk 6 Conversations with Leaders Gene Dodaro Michael J. Astrue Erin Conaton Admiral Robert Papp Letitia Long 31 Profiles in Leadership Malcolm Jackson Michael Kane Steven Kempf 40 Insights Leading New York City's Response to the Challenge of Homelessness Revitalizing Public Service 51 Perspectives Getting Big Things Done in Government 58 Forum Governing to Win — Enhancing National Competitiveness 80 Viewpoints Reform of the Federal IT Budget — Increasing Strategy, Decreasing Complexity 83 Management A Manager's Guide to Evaluating Citizen Participation Using Wikis in Government: A Guide for Public Managers 96 Research Abstracts Steven Kempf U.S. General Services Administration Letitia Long National Geospatial-Intelligence Agency Admiral Robert Papp U.S. Coast Guard Gene Dodaro U.S. Government Accountability Office Malcolm Jackson U.S. Environmental Protection Agency Michael Kane U.S. Department of Energy Michael J. Astrue U.S. Social Security Administration Erin Conaton U.S. Air Force Seth Diamond New York City Department of Homeless Services

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